Turn happy customers into Google reviews.
Hear about problems the same day.

Customers scan a QR code, answer a few questions in about a minute, and leave you a Google review. Everyone sees the review, but only you see the answers. If a customer is unhappy, you hear about it that same minute.

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Now accepting founding customers

The problem

Great service doesn’t always
turn into five stars

Happy customers leave without a review

They loved it, said thanks, and walked out. A review? Maybe later. But “later” hardly ever comes.

Unhappy customers stay quiet. Then they post on Google

Complaining face to face is awkward. It’s easier to smile, say goodbye, and write a review that evening. You find out about the problem when everyone else already knows, and other customers have already run into it too.

One bad review hits harder than you think

When you only have a handful of reviews, each one carries a lot of weight. At eight reviews, a single one-star takes a 4.6 down to a 4.2. At a hundred, it barely moves.

Two in one

One scan does two jobs

Your customer answers a few questions, then leaves a Google review. You get something out of both.

The review: for your next customer

It’s what people read on Google Maps before they decide where to go. More honest reviews mean more trust, and one grumpy review won’t drag your rating down as far.

The answers: for your eyes only

The stuff people won’t say to your face: what they loved and what bugged them. If someone rates you low in the survey, you get an email right away.

How it works

Set it up once. It keeps working.

No integrations, no complicated setup.

Create a survey

Pick your business niche and we’ll suggest questions that fit. Then add the review link from your Google Business Profile.

Print the QR code

A print-ready PDF, from a full page down to a small table card. Put it where the visit ends: at the front desk, on the table, with the check.

Customers answer and leave a review

A few questions, about a minute, no app. Then they head over to Google and leave a review. If someone gives a low score in the survey, you get an email straight away.

Features

What you get

Three core features, plus a few extra tools that help them work even better.

Google Reviews

Happy customers don’t have to hunt for you on Google Maps. After the survey, they’re one tap away from your Google review page, so it’s easy to leave a review while the visit is still fresh. Your stats show how many customers clicked through to Google.

Complaint Alerts

When a customer gives 3 out of 5 or lower in the survey, you get an email with the question and the score. You can deal with it right away, before other customers run into the same problem.

Customer Feedback

Every rating and comment from each survey, all in one place. You can see at a glance what people love and what they complain about most.

Response Booster

Offer a little something for finishing the survey: a small gift, a sweet treat, or a free drink. It’s a small gesture, and people are happier to answer.

See what worked

Mark a date on the chart, like “new menu” or “new stylist started”, and watch how ratings change from there.

Questions for your business

Over 90 business types, from barbershops to dental clinics. Pick yours and skip writing questions from scratch.

Honestly

Reviews you earned,
not reviews you chased

We don’t hide unhappy customers to make your rating look prettier. Anyone can leave a review, however they answered the survey. What you get in return: you hear about problems right away and have time to fix what caused them.

No review gating

Google doesn’t allow businesses to show the review option only to happy customers. Google may remove reviews from your Business Profile for that, or even suspend the profile. AskHedgy simply doesn’t work that way: everyone gets the same path to a review.

Answers stay with you

Only you see what customers say in the survey. We don’t pass anything to Google, and we never suggest what to write in a review.

No spam, no mailing lists

We don’t collect your customers’ phone numbers or emails, and we never message them. The only way into a survey is scanning the code at your place.

Response

Will people actually scan it?

A few simple things make customers more willing to take the survey.

Nothing to install

Point the camera, answer, done. No app to download, no account to create.

Tapping a score beats saying it

Complaining in person is awkward. Tapping a rating on a phone is easy. And regulars are glad to support a place they love when it takes no effort.

An easier ask

“How’d we do today? Takes a minute” is a much easier line for staff than “Please leave us a review,” and an easier yes for customers. A small thank-you for answering helps too. And since you can see how many surveys get done each day, you’ll know if your team is asking.

Who it’s for

Works for any business
customers visit in person

If customers come to you, AskHedgy helps you get more great Google reviews and catch problems early. Covers over 90 business types.

Beauty salons Hair salons Barbershops Dental clinics Fitness studios Cafés & coffee shops Auto repair shops Restaurants Bakeries Bars Vet clinics
Create a survey for your business type

FAQ

Common questions

Why the survey? I just want Google reviews.
Because one scan gets you two things. The customer still leaves their Google review, and you also find out what they really thought. A one-minute survey is also a much easier thing to ask for than a review. And it’s the only part you’re allowed to reward: Google’s rules don’t allow rewards for reviews.
Does AskHedgy use review gating?
No. Every customer sees the same Google review option regardless of their feedback. AskHedgy does not filter customers based on rating.
Do customers need to install anything or sign up?
No. They point their camera at the QR code, answer a few questions in about a minute, and can go straight to leaving a Google review. No app, no account.
Where do I find my Google review link?
In your Google Business Profile, under “Get more reviews”. Copy the link and paste it into your survey settings. There’s a hint with a screenshot right next to the field, and if the link looks wrong, we’ll warn you.
How fast do I hear about a low survey score?
As soon as the customer submits their answers. You get an email when someone gives 3 out of 5 or lower in the survey, or 6 or lower on a 0–10 “would you recommend us?” question (NPS). The email shows the question and the score. You can set a different address for each survey, so the manager of a specific location gets the emails, for example.
Can I offer customers a reward?
Yes, but only for answering the survey. Google doesn’t allow rewards for reviews, and the FTC has strict rules on it too, so the reward has nothing to do with Google: customers get it even if they don’t write a review. The system won’t let you mention reviews, Google, or stars in the reward text.
Can I create separate surveys for different locations or services?
Yes. Each survey has its own QR code, its own stats, and its own Google review link. Run one survey for the whole business, or separate ones for each location, service, or event.
How much does it cost?
From $15.99 a month. The first 30 days are free with full Pro access, no card needed. And while our Founding Customers Program is open, you can get Pro free for at least a year.

See all plans →

Founding Customers Program

Early access. Permanent terms.

We’re putting together a small founding group: businesses that use the product from the start and help shape where it goes.

  • Full Pro access, free for at least a year. Every feature, no credit card. And free after that, for as long as you stay an active part of the program.
  • A direct line to the founder, not a support ticket. Your questions and ideas go straight to the person building the product.
Learn more and apply

Spots are limited. Once the group is full, the offer closes.

Get started today

Let your next happy customer
become your next five-star review

30-day free trial  ·  No credit card  ·  Full Pro access from day one